Annual Membership
Freefly Armor
Freefly Armor is the annual membership that keeps your drone protected with warranty extensions, priority service, annual checkups, loaner access, and a 25% discount on service and training.
Always Protected
Your warranty doesn't expire. We extend manufacturer coverage for the life of your membership, up to 1 year after a product reaches end of life.
Priority Turnaround
Repairs are prioritized and typically returned within a week. Loaner aircraft are available to keep you flying in a crunch.
Real People, On-Site
Our support team is in Woodinville, WA, the same building as our engineers. Response within one business day. No AI bots, no outsourced staff.
What's Included
Professional Benefits
Freefly Armor gives every enrolled drone the complete protection package:
- Warranty Extension
- Annual Drone Checkup Service
- Priority Service Queue
- Preventative Maintenance Log Reviews
- 25% discount on all service and training
- Loaner and Demo Fleet Access
Pricing
Choose your coverage
Membership is priced per product, per year.
Systems Covered
Freefly Ecosystem Protection
Drones and payloads included with Freefly Armor:
Warranty Extension
Warranty that lasts
The manufacturer parts and labor warranty is included for the full duration of your membership.
Qualified products must come in for their annual checkups to continue to qualify for the warranty extension benefit of the membership.
The manufacturer's warranty will be extended for the duration of your subscription, up to 1 year after a product reaches end of life.
Annual Checkup
Peak performance, every year
Freefly recommends sending your drones back once a year to ensure optimal long-term performance and reliability. These checkups are included at no additional cost with your Freefly Armor membership and can be scheduled in advance to fit your operational calendar.
Preventative Maintenance
We hear your drone
Drone sounding funny?
It's probably trying to tell you something. Send us a flight log and we'll review for anomalies at any time.
Too busy to send it in?
We get it, but we recommend sending a log to our drone whisperers for a preventive maintenance review at least once a year.
Priority Service & Loaner
Back in the air, fast
Had a crash?
Freefly Armor repairs are prioritized over standard repairs and typically turned around within a week of receiving the unit.
Need to get back in the air even faster?
We maintain a dedicated fleet of service loaner aircraft on a first come, first served, basis to keep Freefly Armor customers working.
Schedule at your convenience
Doesn't need to come in right away? You can schedule service at a time that works for your operations.
FAQ
Common questions
I have a drone fleet already and want in!
We'd love to welcome you to the program! If your drone is less than 1yr old, please send us logs and photos (including serial numbers) for each drone you'd like covered. If it's beyond a year, send it in for a checkup service. If you decide to move forward with the program, the checkup service is included!
I signed up for original Armor and it's expiring. Can I switch to this?
Yes! We'd love to keep you onboard. If your Armor is still active, your expanded benefits apply with the purchase of your new Armor membership. If your Armor or warranty is expired, you can start fresh with a membership by sending in your system for a checkup.
What happens if my drone fails 10 years from now?
As long as we have parts, we'll support you. We maintain parts and service at least 1yr after a product is end of life and, after that, we continue to support customers until we are out of parts.
I work for a government entity. Can I buy 2 or 3 years as a single PO line item?
Absolutely. Reach out to our sales team and we'll help you out.
Can I buy Armor coverage through my local Freefly dealer?
Armor is available for any US customer. You can definitely buy through your local Freefly Authorized reseller. We'll still be your direct contact for all of your Armor perks including physical services, log reviews, and demo equipment. If your dealer sends us your equipment for service, be sure to let them know you have Armor so we can apply the perks.
Are my payloads covered with my drone? Do they get checkups?
- Payloads have their own Armor. Flux O1, Flux H1, LR1, and the LR1 Thermal Upgrade are each covered separately from your drone, with a Freefly factory warranty and a discount on service.
- You can include a covered payload with your Astro or Alta X when you send it in for its annual checkup.
- Armor is not available for other payloads or modular upgrades at this time (OGI, third party payloads, etc). Contact us for a quote.
Ready to join Freefly Armor?
Purchase directly through our store, no quote needed.